If the product warranty has expired, a quote will be sent to you for approval and payment, prior to any service. We will cover all repair costs and return shipping to you.įor Out of Warranty service: You can still send your device to an Oral-B Authorized Service Center for service at your own cost. It is recommended that your package is appropriately insured and shipped using a carrier who can provide tracking. If you include your e-mail address, the Oral-B Service center will send you updates when the product is received and when product is shipped back, along with a tracking number.Īll products sent in for service must be well packaged and sent in a box suitable to withstand normal freight handling. A letter including the following information: your name, return mailing address, contact phone number, e-mail address and a brief explanation of the problem you're experiencing with the product.A copy of your dated proof of purchase (always keep a copy for yourself).You do not need to include accessories like the brush heads or refill stand. All system components (e.g., toothbrush handle, charger, power cord, SmartGuide).

Send the product directly to the Service Center, including:.

Visit to find details of your closest Oral-B Authorized Service Center. If you’re unable to use the Online Repair Service, please see the instructions below.įor In Warranty service, follow these simple steps: Please note you must have a receipt that includes date of purchase to get a pre-paid mailing label and your brush must be within its warranty period. The tracking number will enable you to track the progress of your request. If you’re unable to fix the problem and need to send your toothbrush for service, you can use the online service to print off a pre-paid mailing label and get a tracking number. Simply go to select your Region, Country and Language and then click on the 'Online Check' button. If you’re experiencing a problem with your Oral-B toothbrush, check out our Online Repair Service! There you’ll find troubleshooting tips which may help resolve the issue. How can I get my Oral-B electric toothbrush serviced?

The product being altered or used for commercial purposes.

Failure to take proper care of the product, including recharging.

Repairs carried out by agents not authorized by Oral-B/Braun.

The warranty does not cover cosmetic damage such as scratches, or damage caused by: If your Oral-B product is defective during the warranty period, we will replace it free of charge*. Your Oral-B warranty starts on the day of purchase and runs for 2 years.

Compatible only with Oral-B iO Replacement Brush Heads.

Dentists recommend replacing your brush head every 3 months or sooner if it becomes worn for an optimal clean.

(1) Oral-B iO Ultimate Clean Replacement Brush Heads.

(1) Oral-B iO Series 3 Rechargeable Electric Toothbrush, Matte Black.Full T&Cs and redemption at Oral-B official website SWITCH TO ORAL-B ELECTRIC TOOTHBRUSHES CAREFREE. Experience our BEST CLEAN from Oral-B, #1 brand most used by dentists worldwide.īenefit from a LONG-LASTING CHARGE with the Lithium-ion battery. Oral-B ROUND brush heads REACH WHERE RECTANGULAR manual brushes DON'T. PERSONALIZE YOUR BRUSHING choosing among 3 CLEANING MODES: Daily Clean, Sensitive, Whitening. PROTECT YOUR GUMS WITH iO PRESSURE SENSOR, Oral-B's only one to signal if you are applying the PERFECT PRESSURE for an effective and safe clean.Īlways MAXIMIZE YOUR CLEAN with iO LIGHTRING TIMER - that celebrates a dentist recommended 2-minute brush - and REFILL CHANGE ALERT. So advanced, you’ll feel like you just left the dentist.įOR HEALTHIER GUMS IN JUST 1 WEEK remove 100% more plaque* with ORAL-B's MOST ADVANCED TECHNOLOGY *vs a manual brush The Oral-B iO Series 3 combines powerful, but gentle micro-vibrations with Oral-B's dentist-inspired round brush head to deliver 100% cleaner teeth and healthier gums in just 1 week versus a regular manual toothbrush.

Oral b io series 9 electric toothbrush